The joys of disaster recovery

After moving from the CU to the CUSO, I’ve had the opportunity to interact with many more CU people across the nation.  One thing I’ve noticed is the massive amount of resources (time and money) spent on disaster recovery and business continuity.  Obviously, getting a credit union back up and running after a disaster is critical.  Surviving said disaster is equally important.  At our last all staff meeting the topic of bird flu came up and some of the preparations that our credit union is making from a business continuity perspective to keep the credit union operational in that period of time. There were a few chuckles around the room, but ultimately, we’ll be prepared if and/or when something of that nature happens.

All of this disaster stuff I see at work started making me change some of the stuff I do at home too.  Like Brad Garland, I too have started to remotely store all of our family pictures, videos, etc off-site, meaning not in our house.  The analogy I always use was if you house burned down and you could only take one thing, what would it be?  For me, it was my computer housing all of our pictures, but now that they are backed up, I don’t have to worry about it.

Continuity is defined as the “absence of interruption”.  This has also made us change some of the other things at home.  We try to keep good batteries in the flashlights, enough water for a few days for us, theready.gov dog, and the cat, and a few basic non-perishable foods around.  A tremendous resource for at home business continuity and disaster recovery is ready.gov.  They have great info about creating a preparedness kit, how to deal with animals, and many other aspects of general preparedness.  If we all have to do this stuff everyday at work, it probably would be beneficial to do it at home as well.

4 thoughts on “The joys of disaster recovery”

  1. Great post. All the pandemic talk even has me sneezing and washing my hands differently. (No joke. Did you know that you’re supposed to wash your hands long enough to sing happy birthday while you do it? I recommend singing it to yourself rather than out loud.) Your point about the batteries is key. I don’t think I’ve purchased batteries in a year. Not a good sign.

  2. I spoke at a conference last week and brought up the idea of Twitter being a mechanism for FIs to use for DR-mode. Using Hurricane Katrina as an example that although nobody could place cell calls during that time, SMS will still working. And since Twitter is housed elsewhere, employee, customer, member, whomever could access it and be up to date on the status of their jobs, people, branches, next steps, etc.

    Just something to chew on…

  3. Great Post as well –

    One option for placing phone calls in a disaster involves using the G.E.T.S. program. G.E.T.S. or Government Emergency Telephone Service (http://gets.ncs.gov/) can be obtained through NCUA sponsorship. It provides a special phone card and passcode that enables your calls to get through in emergency situations. We have several at Ongoing Operations, LLC a Business Continuity CUSO and they work great. They work on both cell and POTS networks.

    Kirk Drake
    Ongoing Operations, LLC

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