Comments on: Your members have blogs too http://cuinnovators.com/blog/your-members-have-blogs-too/ At CU Innovators, we help credit unions, CUSO's, and service providers create meaningful products and services for their members and clients. Mon, 14 Mar 2011 17:53:41 +0000 hourly 1 By: Robbie Wright http://cuinnovators.com/blog/your-members-have-blogs-too/comment-page-1/#comment-406 Robbie Wright Fri, 04 Jan 2008 17:44:34 +0000 http://blog.cuemployee.com/2008/01/02/your-members-have-blogs-too/#comment-406 @Al - Yup, you are right. One member raising concern isn't enough to cause a change. But it you are actually voicing a concern, chances are there are 10 others who just haven't said anything. But I guess until QTCU gets enough complaints/comments, they probably won't change too much. But I'm with you; welcome pages sucks. @Al -

Yup, you are right. One member raising concern isn’t enough to cause a change. But it you are actually voicing a concern, chances are there are 10 others who just haven’t said anything. But I guess until QTCU gets enough complaints/comments, they probably won’t change too much. But I’m with you; welcome pages sucks.

]]> By: Al http://cuinnovators.com/blog/your-members-have-blogs-too/comment-page-1/#comment-405 Al Fri, 04 Jan 2008 12:49:21 +0000 http://blog.cuemployee.com/2008/01/02/your-members-have-blogs-too/#comment-405 As Brad points out, one reaction - in this case mine, isn't and shouldn't be enough to make QTCU change their web site. If on the other hand, my post is but one amongst a sea of comments/concerns/complaints about a given design - then it should at least warrant investigation as to why so many poeple are making noises over it. My problem with the welcome page is that it doesn't provide anything useful at all. As I pointed out in my post, a far more useful welcome page would be the second one - at least it has navigation elements on it to step into the different major sections of their site. Al. As Brad points out, one reaction – in this case mine, isn’t and shouldn’t be enough to make QTCU change their web site. If on the other hand, my post is but one amongst a sea of comments/concerns/complaints about a given design – then it should at least warrant investigation as to why so many poeple are making noises over it.

My problem with the welcome page is that it doesn’t provide anything useful at all. As I pointed out in my post, a far more useful welcome page would be the second one – at least it has navigation elements on it to step into the different major sections of their site.

Al.

]]> By: William Azaroff http://cuinnovators.com/blog/your-members-have-blogs-too/comment-page-1/#comment-404 William Azaroff Thu, 03 Jan 2008 15:38:50 +0000 http://blog.cuemployee.com/2008/01/02/your-members-have-blogs-too/#comment-404 Good catch Robbie, thanks for flagging this. I agree, it's a very constructive use of blogging to voice a complaint. Not hysterical or nutty. Good catch Robbie, thanks for flagging this. I agree, it’s a very constructive use of blogging to voice a complaint. Not hysterical or nutty.

]]> By: Brad Garland http://cuinnovators.com/blog/your-members-have-blogs-too/comment-page-1/#comment-403 Brad Garland Wed, 02 Jan 2008 20:51:35 +0000 http://blog.cuemployee.com/2008/01/02/your-members-have-blogs-too/#comment-403 Good post and comments, wanted to get others opinions on this topic so I posted it up over to Banktastic. <a href="http://beta.banktastic.com/questions/47-what-is-the-threshold-of-when-you-should-make-a-change-based-off-of-customer-feedback" rel="nofollow">Linked here</a> Good post and comments, wanted to get others opinions on this topic so I posted it up over to Banktastic.

Linked here

]]> By: Mike Templeton http://cuinnovators.com/blog/your-members-have-blogs-too/comment-page-1/#comment-402 Mike Templeton Wed, 02 Jan 2008 20:44:16 +0000 http://blog.cuemployee.com/2008/01/02/your-members-have-blogs-too/#comment-402 This is why it's important for CUs to learn about blogs. Even if it doesn't make sense for them to be running one of their own, they still need to be aware of how they work and the information they can yield. This is why it’s important for CUs to learn about blogs. Even if it doesn’t make sense for them to be running one of their own, they still need to be aware of how they work and the information they can yield.

]]> By: Trey Reeme http://cuinnovators.com/blog/your-members-have-blogs-too/comment-page-1/#comment-401 Trey Reeme Wed, 02 Jan 2008 20:23:31 +0000 http://blog.cuemployee.com/2008/01/02/your-members-have-blogs-too/#comment-401 I'd probably voice the same concern as the member. This is, at first glance, one of the better complaints lodged on a blog against a CU, IMHO. I'd definitely take the member's advice and remove the splash screen, though. I'd never seen a login like theirs, but surprisingly it worked on my iPhone (of course, they don't have iPhone in Australia yet, I don't believe, but still). Good post and Happy New Year! I’d probably voice the same concern as the member. This is, at first glance, one of the better complaints lodged on a blog against a CU, IMHO.

I’d definitely take the member’s advice and remove the splash screen, though. I’d never seen a login like theirs, but surprisingly it worked on my iPhone (of course, they don’t have iPhone in Australia yet, I don’t believe, but still).

Good post and Happy New Year!

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