Archive for Random

What I’m Reading

For my semi-frequent visitors, you may have noticed a new “What I’m Reading” section in the right navigation of my blog. It’s powered by Google Reader so anytime I find something of interest, I can immediately share it with all who read my blog. It helps me keep my blog a little more up-to-date without [...]

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User generated content @ FI’s

So we’re talking about making a product manual for our staff to have quick reference to all of our product info. Everyone is talking about “manual owners” and who will be responsible for updating it, making it work in conjunction with the other manuals, etc, when I blurt out “what if we did a wiki?” [...]

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Geni

Nothing too credit union related here, but Geni looks pretty cool. It brings a new aspect to social networking. Simply put, Geni is a family tree that your family, extended family, etc fills in. Start with the branches you know, and then email Uncle Chuck and have him step in to fill out more. Then [...]

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IdeaStorm

Dell has started making some good progress towards turning the company around and their new IdeaStorm site is awesome. It just launched on Friday, February 16th, but the content of the site is already taking off. The basic idea behind the site is for current, or potential, Dell customers to submit their ideas on what [...]

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SAR’s and CTR’s suck, but…

Don’t be like Bank of America and get fined $3M. Their investment arm got hammered for not filing the reports. See the full story here.

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What’s important to your members?

I recently attended a regional Raddon conference reviewing our CU’s results. Paired with our recent member survey, some of the results were mind-blowing and very surprising. Part of Raddon’s member survey is a “Zone of Performance” where the members rate how important a certain factor is in their financial institution and how well we deliver [...]

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it’s been a while

I must apologize for my lack of getting anything posted lately! I just returned from my honeymoon today, and thus I’ve been out of commission for the last two weeks or so. Look forward to some posts later on this week!

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my new mortgage

My fiancee and I just closed escrow on our first house together about 3 weeks ago. It appears that the mortgage company we used will be selling the loan to Wells. Not then end of the world as I’ve used them before. I went to their site tonight to sign up for online banking, and [...]

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