Archive for Innovation

The changing times

“My grandma belongs to that credit union” is something I frequently hear. CU’s do a great job of serving their current, aging members. But we are going to have to change our focus very soon to providing services to our younger members. To quote Debbie Matz from the Board of the NCUA: “Members age 18-24, [...]

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Innovation and CU Products

After reading the article about Herman Miller in the most recent issue of Fast Company, I came away with a quote: “…suggests that companies aim their innovation efforts at the jobs customers need to get done, rather than incrementally improving products they already produce.” — Christensen I believe this is one huge area of opportunity [...]

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