Archive for Innovation

What? Free WiFi?

You heard me. Free WiFi. But how? Whisher is how. Whisher is a software technology that people install at home that enables secure sharing of their WiFi. Anyone in the Whisher community can travel about, find other Whisher members and use their WiFi for free. The software does lock down the connection with WEP or [...]

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What’s important to your members?

I recently attended a regional Raddon conference reviewing our CU’s results. Paired with our recent member survey, some of the results were mind-blowing and very surprising. Part of Raddon’s member survey is a “Zone of Performance” where the members rate how important a certain factor is in their financial institution and how well we deliver [...]

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Test Tube

YouTube has launched Test Tube, their new “Idea Incubator” site, similar to Google Labs. (Imagine that.) CU’s so often put up their website and call the project finished, only making changes when they add products or promotions. From Karl Long on his blog, Experience Curve: “For many years web design was an unnatural paring of [...]

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Stealth Innovation & ROWE

I learned a new term tonight, the title of this post, “Stealth Innovation”. I almost laughed out loud I loved it so much. I was reading this article by Michelle Conlin of business week about Best Buy (BBY) “Smashing the clock”. It’s a must read. Best Buy is dropping the normal 40 hour week for [...]

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America First CU & CU Give

I ran across America First CU today and they seem to know what’s going on. It is one of the better looking CU websites I’ve seen lately (although html and css don’t validate) and the navigation is super easy. They use flash excellently and their ads look amazing. (Check out their press release ads here.) [...]

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GonzoBanker and the BAI conference

Cruising through Terence Roche & Steve Williams article about the BAI conference this past week and came across this wonderful little nugget in their post: The most interesting thing to watch will be if banks (insert CU’s here) can really let go. Are we really serious about letting the front line drive the place, or [...]

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where do ideas come from?

I’m always amazed about where I get ideas for new products/management ideas/etc. My fiancee seems to be an incredible source. Not only does she tell me when something sucks, but if I can sell her an idea and she likes it, I know I’m on to something. Read, listen, chat, socialize, learn. You’ll be surprised [...]

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Gaining some efficiency (and cross sales!)

I see everyone’s had a nice little vacation this past week. Not too much action in the CU blogging world! But last week was a busy one for me! Just last week, I put the final touches (I guess I’m actually just getting started now) on our new “New Account Process”. I just got the [...]

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