Archive for Employees
Unemployment in Credit Unions
In case you’ve been living in a cave, which the credit union industry can be at times, our economy stinks. Just go look at your 401K statement, at least what’s left of it. And this go around, the credit union industry has not been spared. With the massive problems that the credit crunch produced on [...]
Read moreGen Y Entrepreneurs
Chris Saad, of Data Portability fame, posted this video on his blog. It clearly demonstrates what Gen Y’ers think about when they build a company. I also think that many other Gen Y’ers look for environment like the ones described when they are looking for employment. And if credit unions can’t attract Gen Y employees, [...]
Read moreExecutive Cross Training
Having been in the CU industry for a few years now, I’ve had to opportunity to interact with more people throughout the CU movement all of the nation. One thing continues to surprise me in the feedback that I get from people who have recently switched CU’s or recently joined the movement: every CU seems [...]
Read moreDo strippers strip at home?
I’ve always wondered that. If I married a stripper, do I get free lap dances at home for the rest of my life or is it the trusty standby, "I’m too tired."? You’ve all heard the old adage that mechanics have cars that never work quite right and plumbers always have leaky pipes and faucets [...]
Read moreSuccessful Internal Promotions
Over the past few years, we’ve done a lot of different types of internal promotions for our employees. We’ve tried the Get-Away-Today (which was less than stellar), gift cards, movie tickets, days off, a treasure hunt, car wash, jeans day, and Starbucks just to name a few. So what does it take for an internal promo [...]
Read moreUser generated content @ FI’s
So we’re talking about making a product manual for our staff to have quick reference to all of our product info. Everyone is talking about “manual owners” and who will be responsible for updating it, making it work in conjunction with the other manuals, etc, when I blurt out “what if we did a wiki?” [...]
Read moreStealth Innovation & ROWE
I learned a new term tonight, the title of this post, “Stealth Innovation”. I almost laughed out loud I loved it so much. I was reading this article by Michelle Conlin of business week about Best Buy (BBY) “Smashing the clock”. It’s a must read. Best Buy is dropping the normal 40 hour week for [...]
Read moreClub Med
So my fiancee, I mean wife, and I went to Club Med for our honeymoon last week and was it amazing. Club Med has a very clear vision of what they want their customer experience to be. If you’ve been to any Club Med, one of the first things you’ll notice is their attention to [...]
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