Free Things IT Can Do Webinar
We just finished up the first webinar with CU Tech Talk on Free Things IT Can Do to Improve Efficiency and Member Satisfaction. Here’s the presentation for those interested. Free Things IT Can Do View more presentations from Robbie Wright. Click here to download the PDF version of this presentation.
Read morePut on your tin foil hats
I think that John Anderton and Winston Smith must have visited me in a dream a few months back because I’ve been brewing up an idea that could revolutionize member service or scare the bejesus out of any Libertarian. Half Minority Report, half Nineteen Eighty-Four; I call it CUcard. CUcard utilizes existing RFID technology that [...]
Read moreHopefully they are listening
A little bit up the road from me, Columbia Credit Union is taking some flak. Hopefully they are listening…
Read morePlease don't make your members do this
Have you ever noticed how hard we make it to do business these days? Sign this form, mail this in, come into the branch, blah, blah, blah. If we really wanted their business, we’d make opening a new membership, certificate, or loan as easy as humanly possible. We’d find ways to satisfy the regulations we [...]
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