Comments on: Switching banks… http://cuinnovators.com/blog/switching-banks/ At CU Innovators, we help credit unions, CUSO's, and service providers create meaningful products and services for their members and clients. Thu, 18 Feb 2010 00:41:34 -0800 hourly 1 By: Robbie Wright http://cuinnovators.com/blog/switching-banks/comment-page-1/#comment-288 Robbie Wright Mon, 17 Sep 2007 20:40:19 +0000 http://blog.cuemployee.com/2007/09/16/switching-banks/#comment-288 Sure enough, that was the issue Rob! Sure enough, that was the issue Rob!

]]> By: rob rubin http://cuinnovators.com/blog/switching-banks/comment-page-1/#comment-287 rob rubin Mon, 17 Sep 2007 20:11:55 +0000 http://blog.cuemployee.com/2007/09/16/switching-banks/#comment-287 Maybe it's because you entered using the Wesabe link? The tour is slightly different if you enter from www.bankswitcher.com/wesabe.jsp versus www.bankswitcher.com Maybe it’s because you entered using the Wesabe link? The tour is slightly different if you enter from http://www.bankswitcher.com/wesabe.jsp versus http://www.bankswitcher.com

]]> By: Robbie Wright http://cuinnovators.com/blog/switching-banks/comment-page-1/#comment-286 Robbie Wright Mon, 17 Sep 2007 18:47:12 +0000 http://blog.cuemployee.com/2007/09/16/switching-banks/#comment-286 Rob-- For some reason I thought I had seen the OFX thing, but I had a hard time determining that in the "Get Started" wizard. And great point about the identity theft thing as well. Rob–

For some reason I thought I had seen the OFX thing, but I had a hard time determining that in the “Get Started” wizard. And great point about the identity theft thing as well.

]]> By: People are talking about BankSwitcher at Why I Fired My Bank http://cuinnovators.com/blog/switching-banks/comment-page-1/#comment-285 People are talking about BankSwitcher at Why I Fired My Bank Mon, 17 Sep 2007 14:02:51 +0000 http://blog.cuemployee.com/2007/09/16/switching-banks/#comment-285 [...] 3. The Life And Times Of A Credit Union Employee: [...] [...] 3. The Life And Times Of A Credit Union Employee: [...]

]]> By: rob rubin http://cuinnovators.com/blog/switching-banks/comment-page-1/#comment-284 rob rubin Mon, 17 Sep 2007 10:36:28 +0000 http://blog.cuemployee.com/2007/09/16/switching-banks/#comment-284 Hi, I'm the CEO of Facilitas (the company launching BankSwitcher). I would like to point out that BankSwitcher can read OFX or QFX files generated from any Bank or Credit Union -- not just from Wesabe. Helping customers leave an FI is an intriguing idea. Obviously, if someone is moving away, helping them with BankSwitcher will be great PR. But if someone is leaving because they're unhappy... then it's an opportunity to ask for a second chance to make it right: "Let me try to fix it and if I can't, I'll help you switch to any bank or credit union you want." Another opportunity to leverage BankSwitcher with existing customers is to help those who need to change their account numbers because of identity theft etc. These poor people have to go through the painful switching process even if they're not switching banks. This is a great opportunity to soldify a relationship at risk. Hi,

I’m the CEO of Facilitas (the company launching BankSwitcher). I would like to point out that BankSwitcher can read OFX or QFX files generated from any Bank or Credit Union — not just from Wesabe.

Helping customers leave an FI is an intriguing idea. Obviously, if someone is moving away, helping them with BankSwitcher will be great PR. But if someone is leaving because they’re unhappy… then it’s an opportunity to ask for a second chance to make it right: “Let me try to fix it and if I can’t, I’ll help you switch to any bank or credit union you want.”

Another opportunity to leverage BankSwitcher with existing customers is to help those who need to change their account numbers because of identity theft etc. These poor people have to go through the painful switching process even if they’re not switching banks. This is a great opportunity to soldify a relationship at risk.

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