Comments on: Don't be so serious http://cuinnovators.com/blog/dont-be-so-serious/ At CU Innovators, we help credit unions, CUSO's, and service providers create meaningful products and services for their members and clients. Mon, 14 Mar 2011 17:53:41 +0000 hourly 1 By: Carla Day http://cuinnovators.com/blog/dont-be-so-serious/comment-page-1/#comment-683 Carla Day Thu, 17 Dec 2009 01:44:39 +0000 http://blog.cuemployee.com/?p=523#comment-683 That is a great way to save potentially lost deals/accounts/relationships. Often people do stop mid-process for reasons unrelated to the process- kids, doorbell, phone (people still use phones, right?), etc. Or, maybe they just don't understand something or have the necessary information available. What a great way to follow-up in a service-oriented, we want YOUR business manner, rather than a form letter email or hard-core sales pitch. Credit unions could use this method easily to improve their service levels and decrease their abandoned applications. That is a great way to save potentially lost deals/accounts/relationships. Often people do stop mid-process for reasons unrelated to the process- kids, doorbell, phone (people still use phones, right?), etc. Or, maybe they just don’t understand something or have the necessary information available.

What a great way to follow-up in a service-oriented, we want YOUR business manner, rather than a form letter email or hard-core sales pitch.

Credit unions could use this method easily to improve their service levels and decrease their abandoned applications.

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